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Interview

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Interview

From “Best in Breed” to Frankenstein Stack: The Reality of Retail Technology

Lerman highlights the importance of strong discovery during the selection process, alignment between vendors and retailers, and clarity around what success should actually look like once a system is implemented.

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Interview

The Build-in-Public Strategy Behind Meadow Lane

Founder Sammy Nussdorf chose to build the brand in public, documenting the entire journey online. From signing the lease to designing the space and curating the assortment, the process unfolded openly on social media.

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Interview

How Boll & Branch Turns Hospitality into a Competitive Advantage

Hospitality is not reserved for luxury hospitality brands. It can exist in mid-market retail when leadership makes it intentional.

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Interview

Inside Lenovo’s Global Marketing Transformation with CMO Emily Ketchen

Emily Ketchen, SVP and CMO of Lenovo’s Intelligent Devices Group and International Markets, is leading marketing at one of the world’s largest technology companies during a moment of profound transformation.

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Interview

Building Primark in the US: Awareness, Experience, and Expansion

Rene Federico, Head of Marketing at Primark US, shared how the company is building awareness, expanding its store footprint, and adapting a globally loved brand to one of the most competitive retail markets in the world.

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Interview

Coterie: When Product, Brand, and Experience Align

A key theme behind Coterie’s success is the power of messaging. While many brands focus heavily on channels, Ankur emphasizes that growth begins with clearly communicating the value you create.

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Interview

How Helzberg Uses Technology to Remove Frontline Burden

Under Ryan Holm's leadership, the 111-year-old jewelry retailer has invested in technology that removes administrative burden while protecting human connection.

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Interview

How HANRO US Used Streaming Ads and Clienteling to Accelerate Growth

Growth has not come from nostalgia alone. Under Satanas’ leadership, HANRO USA invested in modern acquisition channels while playing the long game on brand building. Paid social laid the foundation, but streaming ads delivered a breakthrough moment.

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Interview

Inside Westwing’s Turnaround: The Decisions That Changed Everything

At the center of this transformation sits an unusual balance of rigor and creativity. Hoerning often describes it as the tension between data and intuition.

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Interview

Leading With Craft: Jonathan Adler’s Next Chapter

Eight weeks into her role as President of Jonathan Adler, Mary Beth Sheridan is already clear on what matters. Craftsmanship, customer connection, and emotional resonance are not marketing language for the brand, they are the foundation.

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Interview

Creative Ways to Reach Grocery Customers with Finland’s Largest Retailer

Lauri Toivonen, SOK's CMO share the his customer-centric approach and innovative campaigns that have propelled them to success.

Lauri Toivonen, SOK's CMO share the his customer-centric approach and innovative campaigns that have propelled them to success.

Interview

Lauri Toivonen, SOK's CMO share the his customer-centric approach and innovative campaigns that have propelled them to success.

Creative Ways to Reach Grocery Customers with Finland’s Largest Retailer

Lauri Toivonen, SOK's CMO share the his customer-centric approach and innovative campaigns that have propelled them to success.

Europes Retail Evolution

Aligning Teams and Changing Mindsets: Insights from Holland & Barrett’s CPO

Despite its extensive heritage dating back to 1870, the company is undergoing one of its most significant transformations yet, driven by a commitment to innovate at scale.

Despite its extensive heritage dating back to 1870, the company is undergoing one of its most significant transformations yet, driven by a commitment to innovate at scale.

Europes Retail Evolution

Despite its extensive heritage dating back to 1870, the company is undergoing one of its most significant transformations yet, driven by a commitment to innovate at scale.

Aligning Teams and Changing Mindsets: Insights from Holland & Barrett’s CPO

Despite its extensive heritage dating back to 1870, the company is undergoing one of its most significant transformations yet, driven by a commitment to innovate at scale.

Interview

How Helzberg Uses Technology to Remove Frontline Burden

Under Ryan Holm's leadership, the 111-year-old jewelry retailer has invested in technology that removes administrative burden while protecting human connection.

Under Ryan Holm's leadership, the 111-year-old jewelry retailer has invested in technology that removes administrative burden while protecting human connection.

Interview

Under Ryan Holm's leadership, the 111-year-old jewelry retailer has invested in technology that removes administrative burden while protecting human connection.

How Helzberg Uses Technology to Remove Frontline Burden

Under Ryan Holm's leadership, the 111-year-old jewelry retailer has invested in technology that removes administrative burden while protecting human connection.

Interview

Reinventing Tradition: How Selfridges Blends Heritage with Technology

Meet the CTO responsible for ensuring the best department store in the world is ahead of the game

Meet the CTO responsible for ensuring the best department store in the world is ahead of the game

Interview

Meet the CTO responsible for ensuring the best department store in the world is ahead of the game

Reinventing Tradition: How Selfridges Blends Heritage with Technology

Meet the CTO responsible for ensuring the best department store in the world is ahead of the game

Trends

From Wearables to AI: Matt Maher Decodes the Next Wave of Shopping

Known for his forward-thinking approach to emerging tech, Matt Maher is constantly exploring how innovation, retail, and consumer behavior intersect.

Known for his forward-thinking approach to emerging tech, Matt Maher is constantly exploring how innovation, retail, and consumer behavior intersect.

Trends

Known for his forward-thinking approach to emerging tech, Matt Maher is constantly exploring how innovation, retail, and consumer behavior intersect.

From Wearables to AI: Matt Maher Decodes the Next Wave of Shopping

Known for his forward-thinking approach to emerging tech, Matt Maher is constantly exploring how innovation, retail, and consumer behavior intersect.

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