Interview

Reinventing Tradition: How Selfridges Blends Heritage with Technology

Meet the CTO responsible for ensuring the best department store in the world is ahead of the game

or listen on

or listen on

Recents

Partners

Want to partner become a partner?

Europe’s Retail Evolution

Europes Retail Evolution

How to Build High-Performing Teams in Retail with Currys’ COO

Lindsay Haselhurst explains about initiatives to focus on operational precision, continuous improvement, and unlocking innovation from the frontline up

Lindsay Haselhurst explains about initiatives to focus on operational precision, continuous improvement, and unlocking innovation from the frontline up

Europes Retail Evolution

Lindsay Haselhurst explains about initiatives to focus on operational precision, continuous improvement, and unlocking innovation from the frontline up

How to Build High-Performing Teams in Retail with Currys’ COO

Lindsay Haselhurst explains about initiatives to focus on operational precision, continuous improvement, and unlocking innovation from the frontline up

Europes Retail Evolution

How Co-op is Redefining Grocery Retail Through Quick Commerce

Chris Conway is the Managing Director of Ecommerce of Co-op and led the succession implementation of Quick Commerce in the business

Chris Conway is the Managing Director of Ecommerce of Co-op and led the succession implementation of Quick Commerce in the business

Europes Retail Evolution

Chris Conway is the Managing Director of Ecommerce of Co-op and led the succession implementation of Quick Commerce in the business

How Co-op is Redefining Grocery Retail Through Quick Commerce

Chris Conway is the Managing Director of Ecommerce of Co-op and led the succession implementation of Quick Commerce in the business

Europes Retail Evolution

Retail Media Revolution: Insights from Rewe Group’s Christian Raveaux

The conversation offered an in-depth look into how Rewe Group is pioneering retail media, a rapidly evolving sector that bridges advertising and commerce directly at the point of purchase.

The conversation offered an in-depth look into how Rewe Group is pioneering retail media, a rapidly evolving sector that bridges advertising and commerce directly at the point of purchase.

Europes Retail Evolution

The conversation offered an in-depth look into how Rewe Group is pioneering retail media, a rapidly evolving sector that bridges advertising and commerce directly at the point of purchase.

Retail Media Revolution: Insights from Rewe Group’s Christian Raveaux

The conversation offered an in-depth look into how Rewe Group is pioneering retail media, a rapidly evolving sector that bridges advertising and commerce directly at the point of purchase.

Europes Retail Evolution

Empowering Retail Teams with Technology: Javier Figar’s Vision for Tendam

Javier shares his insights on how retail is evolving through the integration of technology and leadership, particularly focusing on how it empowers employees on the frontline.

Javier shares his insights on how retail is evolving through the integration of technology and leadership, particularly focusing on how it empowers employees on the frontline.

Europes Retail Evolution

Javier shares his insights on how retail is evolving through the integration of technology and leadership, particularly focusing on how it empowers employees on the frontline.

Empowering Retail Teams with Technology: Javier Figar’s Vision for Tendam

Javier shares his insights on how retail is evolving through the integration of technology and leadership, particularly focusing on how it empowers employees on the frontline.

Europes Retail Evolution

Aligning Teams and Changing Mindsets: Insights from Holland & Barrett’s CPO

Despite its extensive heritage dating back to 1870, the company is undergoing one of its most significant transformations yet, driven by a commitment to innovate at scale.

Despite its extensive heritage dating back to 1870, the company is undergoing one of its most significant transformations yet, driven by a commitment to innovate at scale.

Europes Retail Evolution

Despite its extensive heritage dating back to 1870, the company is undergoing one of its most significant transformations yet, driven by a commitment to innovate at scale.

Aligning Teams and Changing Mindsets: Insights from Holland & Barrett’s CPO

Despite its extensive heritage dating back to 1870, the company is undergoing one of its most significant transformations yet, driven by a commitment to innovate at scale.

Interview

Interview

Reinventing Tradition: How Selfridges Blends Heritage with Technology

Meet the CTO responsible for ensuring the best department store in the world is ahead of the game

Meet the CTO responsible for ensuring the best department store in the world is ahead of the game

Interview

Meet the CTO responsible for ensuring the best department store in the world is ahead of the game

Reinventing Tradition: How Selfridges Blends Heritage with Technology

Meet the CTO responsible for ensuring the best department store in the world is ahead of the game

Interview

Rewiring Retail: How Kingfisher Is Building Smarter, Faster, and More Inclusive Tech

How Kingfisher’s CTO is reshaping home improvement retail through strategy, speed, and smart tech decisions.

How Kingfisher’s CTO is reshaping home improvement retail through strategy, speed, and smart tech decisions.

Interview

How Kingfisher’s CTO is reshaping home improvement retail through strategy, speed, and smart tech decisions.

Rewiring Retail: How Kingfisher Is Building Smarter, Faster, and More Inclusive Tech

How Kingfisher’s CTO is reshaping home improvement retail through strategy, speed, and smart tech decisions.

Interview

Leading Digital Transformation: Insights from Endeavour Group’s Benjamin Thompson

How one of Australia’s largest drinks and hospitality companies stays ahead by blending strategic foresight with cultural transformation.

How one of Australia’s largest drinks and hospitality companies stays ahead by blending strategic foresight with cultural transformation.

Interview

How one of Australia’s largest drinks and hospitality companies stays ahead by blending strategic foresight with cultural transformation.

Leading Digital Transformation: Insights from Endeavour Group’s Benjamin Thompson

How one of Australia’s largest drinks and hospitality companies stays ahead by blending strategic foresight with cultural transformation.

Interview

Where Retail Innovation Gets Real: Inside Schwarz Group with Mirko Saul

Mirko Saul, Senior Vice President of Innovation at Schwarz Digital, joins Paula Macaggi to share how Schwarz Group drives innovation at a massive scale

Mirko Saul, Senior Vice President of Innovation at Schwarz Digital, joins Paula Macaggi to share how Schwarz Group drives innovation at a massive scale

Interview

Mirko Saul, Senior Vice President of Innovation at Schwarz Digital, joins Paula Macaggi to share how Schwarz Group drives innovation at a massive scale

Where Retail Innovation Gets Real: Inside Schwarz Group with Mirko Saul

Mirko Saul, Senior Vice President of Innovation at Schwarz Digital, joins Paula Macaggi to share how Schwarz Group drives innovation at a massive scale

Interview

Reinventing a 200-Year-Old Luxury Brand with AI & Automation

How do you take a 200-year-old luxury brand and make it future-proof? In this episode of OFFBounds, Carla Graça, CDO of Vista Alegre, shares how AI, automation, and personalization are transforming retail—and why Cristiano Ronaldo is now part of the story.

How do you take a 200-year-old luxury brand and make it future-proof? In this episode of OFFBounds, Carla Graça, CDO of Vista Alegre, shares how AI, automation, and personalization are transforming retail—and why Cristiano Ronaldo is now part of the story.

Interview

How do you take a 200-year-old luxury brand and make it future-proof? In this episode of OFFBounds, Carla Graça, CDO of Vista Alegre, shares how AI, automation, and personalization are transforming retail—and why Cristiano Ronaldo is now part of the story.

Reinventing a 200-Year-Old Luxury Brand with AI & Automation

How do you take a 200-year-old luxury brand and make it future-proof? In this episode of OFFBounds, Carla Graça, CDO of Vista Alegre, shares how AI, automation, and personalization are transforming retail—and why Cristiano Ronaldo is now part of the story.

Retail Innovation Series

Retail Innovation Series

From Bankruptcy to Billion-Dollar Vision: True Religion’s Marketing Playbook

Meet Kristen D'Arcy, the CMO leading the Marketing Strategy of True Religion

Meet Kristen D'Arcy, the CMO leading the Marketing Strategy of True Religion

Retail Innovation Series

Meet Kristen D'Arcy, the CMO leading the Marketing Strategy of True Religion

From Bankruptcy to Billion-Dollar Vision: True Religion’s Marketing Playbook

Meet Kristen D'Arcy, the CMO leading the Marketing Strategy of True Religion

Retail Innovation Series

Inside Crate & Barrel’s Omnichannel Strategy with President Alicia Waters

Meet the leader of the home furnishing brand that really understands Unified Commerce

Meet the leader of the home furnishing brand that really understands Unified Commerce

Retail Innovation Series

Meet the leader of the home furnishing brand that really understands Unified Commerce

Inside Crate & Barrel’s Omnichannel Strategy with President Alicia Waters

Meet the leader of the home furnishing brand that really understands Unified Commerce

Retail Innovation Series

ThredUp’s Evolution: How AI is Transforming the Resale Market

A conversation with the Co-Founder and CEO of the leading online consignment and thrift store

A conversation with the Co-Founder and CEO of the leading online consignment and thrift store

Retail Innovation Series

A conversation with the Co-Founder and CEO of the leading online consignment and thrift store

ThredUp’s Evolution: How AI is Transforming the Resale Market

A conversation with the Co-Founder and CEO of the leading online consignment and thrift store

Retail Innovation Series

Dara Meath on Build-A-Bear’s Digital Innovation and the Future of Experiential Retail

From seamless online and in-store experiences to tapping into the virtual world of Roblox, Meath discusses the brand’s strategy for blending technology with creativity.

From seamless online and in-store experiences to tapping into the virtual world of Roblox, Meath discusses the brand’s strategy for blending technology with creativity.

Retail Innovation Series

From seamless online and in-store experiences to tapping into the virtual world of Roblox, Meath discusses the brand’s strategy for blending technology with creativity.

Dara Meath on Build-A-Bear’s Digital Innovation and the Future of Experiential Retail

From seamless online and in-store experiences to tapping into the virtual world of Roblox, Meath discusses the brand’s strategy for blending technology with creativity.

Retail Innovation Series

Exploring Pandora’s Jewelry Revolution: A Conversation with Luciano Rodembusch

Discover how Pandora is revolutionizing the jewelry industry through diamond democratization, sustainability, and a bold expansion strategy.

Discover how Pandora is revolutionizing the jewelry industry through diamond democratization, sustainability, and a bold expansion strategy.

Retail Innovation Series

Discover how Pandora is revolutionizing the jewelry industry through diamond democratization, sustainability, and a bold expansion strategy.

Exploring Pandora’s Jewelry Revolution: A Conversation with Luciano Rodembusch

Discover how Pandora is revolutionizing the jewelry industry through diamond democratization, sustainability, and a bold expansion strategy.

Markets

Top Retail Conferences to Attend in 2025: Quick Guide

Learn about the best events to attend this year.

Learn about the best events to attend this year.

Markets

Learn about the best events to attend this year.

Top Retail Conferences to Attend in 2025: Quick Guide

Learn about the best events to attend this year.

Markets

China’s Luxury Market: Understanding the Real Story Behind the “Slowdown”

Contrary to popular belief, luxury demand by Chinese consumers remains strong. Jacques Roizen helps us understand how the luxury market in China works.

Contrary to popular belief, luxury demand by Chinese consumers remains strong. Jacques Roizen helps us understand how the luxury market in China works.

Markets

Contrary to popular belief, luxury demand by Chinese consumers remains strong. Jacques Roizen helps us understand how the luxury market in China works.

China’s Luxury Market: Understanding the Real Story Behind the “Slowdown”

Contrary to popular belief, luxury demand by Chinese consumers remains strong. Jacques Roizen helps us understand how the luxury market in China works.

Markets

Inside China’s Commerce: A Conversation with Sharon Gai

Markets

Inside China’s Commerce: A Conversation with Sharon Gai

Markets

What We Discovered at NRF APAC 2024 in Thriving Singapore

Markets

What We Discovered at NRF APAC 2024 in Thriving Singapore

Markets

Discovering How is Retail in Brazil

Learn some insights about Brazil's consumer and competitive retail market

Learn some insights about Brazil's consumer and competitive retail market

Markets

Learn some insights about Brazil's consumer and competitive retail market

Discovering How is Retail in Brazil

Learn some insights about Brazil's consumer and competitive retail market

Book Author

Book Author

Leaders Leap: Transforming Your Company at the Speed of Disruption

Steve Dennis offers actionable advice on cultivating a mindset geared towards remarkable and sustained success.

Steve Dennis offers actionable advice on cultivating a mindset geared towards remarkable and sustained success.

Book Author

Steve Dennis offers actionable advice on cultivating a mindset geared towards remarkable and sustained success.

Leaders Leap: Transforming Your Company at the Speed of Disruption

Steve Dennis offers actionable advice on cultivating a mindset geared towards remarkable and sustained success.

Book Author

How to be Intentional and Drive Retail Transformation

Learn from the expert Oliver Banks what is required to succeed when transforming your business

Learn from the expert Oliver Banks what is required to succeed when transforming your business

Book Author

Learn from the expert Oliver Banks what is required to succeed when transforming your business

How to be Intentional and Drive Retail Transformation

Learn from the expert Oliver Banks what is required to succeed when transforming your business

Book Author

Falling in Love with the Problem: The Key to Value Creation

Book Author

Falling in Love with the Problem: The Key to Value Creation

Trends

The Future of Retail: Unified Commerce, Loyalty, and an Exclusive New Partnership

Retail is evolving fast, and OFFBounds is taking you behind the scenes. In 2025, we’re teaming up with Shoptalk for four exclusive series featuring the real leaders shaping the industry’s future.

Retail is evolving fast, and OFFBounds is taking you behind the scenes. In 2025, we’re teaming up with Shoptalk for four exclusive series featuring the real leaders shaping the industry’s future.

Trends

Retail is evolving fast, and OFFBounds is taking you behind the scenes. In 2025, we’re teaming up with Shoptalk for four exclusive series featuring the real leaders shaping the industry’s future.

The Future of Retail: Unified Commerce, Loyalty, and an Exclusive New Partnership

Retail is evolving fast, and OFFBounds is taking you behind the scenes. In 2025, we’re teaming up with Shoptalk for four exclusive series featuring the real leaders shaping the industry’s future.

Trends

NRF 2025: AI Agents, Social Commerce & The Future of Retail

From AI-driven shopping to the rise of Social Commerce and RFID’s breakthrough, brands must adapt fast or risk being left behind.

From AI-driven shopping to the rise of Social Commerce and RFID’s breakthrough, brands must adapt fast or risk being left behind.

Trends

From AI-driven shopping to the rise of Social Commerce and RFID’s breakthrough, brands must adapt fast or risk being left behind.

NRF 2025: AI Agents, Social Commerce & The Future of Retail

From AI-driven shopping to the rise of Social Commerce and RFID’s breakthrough, brands must adapt fast or risk being left behind.

Trends

2024 Recap: A Year of Transformation and Innovation

Come with us to remember 2024 in Commerce.

Come with us to remember 2024 in Commerce.

Trends

Come with us to remember 2024 in Commerce.

2024 Recap: A Year of Transformation and Innovation

Come with us to remember 2024 in Commerce.

Trends

What-Shein-Can’t-Do: The Rise of Premium Retail

From Zara’s flagship stores to Wegmans’ affordable luxury, this trend is setting a new standard for value and customer expectations

From Zara’s flagship stores to Wegmans’ affordable luxury, this trend is setting a new standard for value and customer expectations

Trends

From Zara’s flagship stores to Wegmans’ affordable luxury, this trend is setting a new standard for value and customer expectations

What-Shein-Can’t-Do: The Rise of Premium Retail

From Zara’s flagship stores to Wegmans’ affordable luxury, this trend is setting a new standard for value and customer expectations

Trends

Running Into the Future: How Brands Are Riding the Running Wave

Brands are tapping into the running movement, leveraging the rise of the sport to engage with health-conscious consumers through innovative products, partnerships, and experiences.

Brands are tapping into the running movement, leveraging the rise of the sport to engage with health-conscious consumers through innovative products, partnerships, and experiences.

Trends

Brands are tapping into the running movement, leveraging the rise of the sport to engage with health-conscious consumers through innovative products, partnerships, and experiences.

Running Into the Future: How Brands Are Riding the Running Wave

Brands are tapping into the running movement, leveraging the rise of the sport to engage with health-conscious consumers through innovative products, partnerships, and experiences.

Academia

Training Future Retail Leaders: The Bensadoun School of Retail Management

Have you imagined a school focused on retail? Learn more about McGill University initiatives

Have you imagined a school focused on retail? Learn more about McGill University initiatives

Academia

Have you imagined a school focused on retail? Learn more about McGill University initiatives

Training Future Retail Leaders: The Bensadoun School of Retail Management

Have you imagined a school focused on retail? Learn more about McGill University initiatives

Receive new exclusive episodes


Sign up for our newsletter now!

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

3rd Party Cookies

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.