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Interview

Why Retailers Need a Blueprint Mindset to Survive the Next Decade

Retail moves fast. Customer expectations shift, digital journeys evolve and emerging technologies constantly reshape what good looks like.

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Trends

Retail 2025 and NRF 2026: Insights from Jill Dvorak

Jill Dvorak spends her time at the intersection of retailers, policymakers, and global markets, which gives her a unique and honest perspective on what is really happening inside the industry.

Screenshot 2025-11-17 at 8.53.35 AM

Interview

The Norrøna Way: A Century of Design, Nature and Loyal Communities

Norrøna’s commitment to nature goes beyond gear. The brand has increasingly invested in community building through adventure travel, hospitality and events.

Screenshot 2025-11-10 at 8.16.07 AM

Trends

From Wearables to AI: Matt Maher Decodes the Next Wave of Shopping

Known for his forward-thinking approach to emerging tech, Matt Maher is constantly exploring how innovation, retail, and consumer behavior intersect.

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Retail Intelligence in Action

The Future CMO: Where Data, Design, and Intelligence Converge

As retail organizations become more data-driven, questions of structure, governance, and integration take center stage. The winners will be those who can connect data architecture with creative execution.

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Trends

“Flat Is the New Up”: Richard Kestenbaum on Retail’s Uncertain Holiday Season

Richard Kestenbaum explains how rising prices and tariff uncertainty are forcing companies to pull back on inventory commitments, limiting discounts and changing the rhythm of holiday promotions.

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Retail Intelligence in Action

Beyond the hype: How AI fuels speed, insight, and story-doing

AI is becoming a catalyst for speed, sharper insight, and what they call story doing. The focus is not on more dashboards or bigger decks, it is on momentum, creative confidence, and choices that move the numbers.

WhatsApp Image 2025-10-13 at 09.24.20

Trends

Build-A-Bear’s 1,900% Run: Experience and Digital That Convert

The secret is not a single product or promotion. It is an experience-first model where guests co-create a plush friend, name it, dress it, and leave with a memory that feels personal and worth sharing.

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Retail Intelligence in Action

Trust, ethics, and identity: How to stay authentic in the age of AI

Campaigns win when the story is ownable by the brand and relevant to culture. The loop is simple but difficult to execute: authenticity builds trust, and trust builds loyalty.

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Interview

The Power of Premium Positioning: Illy Caffè’s Formula for Growth

Under the leadership of Cristian Arcangeli, Vice President of Marketing, Commercial Strategy and Digital, Illy has managed to stay true to its heritage while achieving remarkable growth in new markets.

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Trends

“Flat Is the New Up”: Richard Kestenbaum on Retail’s Uncertain Holiday Season

Richard Kestenbaum explains how rising prices and tariff uncertainty are forcing companies to pull back on inventory commitments, limiting discounts and changing the rhythm of holiday promotions.

Richard Kestenbaum explains how rising prices and tariff uncertainty are forcing companies to pull back on inventory commitments, limiting discounts and changing the rhythm of holiday promotions.

Trends

Richard Kestenbaum explains how rising prices and tariff uncertainty are forcing companies to pull back on inventory commitments, limiting discounts and changing the rhythm of holiday promotions.

“Flat Is the New Up”: Richard Kestenbaum on Retail’s Uncertain Holiday Season

Richard Kestenbaum explains how rising prices and tariff uncertainty are forcing companies to pull back on inventory commitments, limiting discounts and changing the rhythm of holiday promotions.

Interview

Casper’s New Chapter: How CEO Joe Megibow is Leading the Company’s Turnaround

Exclusive interview with Casper's new CEO, Joe Megibow

Exclusive interview with Casper's new CEO, Joe Megibow

Interview

Exclusive interview with Casper's new CEO, Joe Megibow

Casper’s New Chapter: How CEO Joe Megibow is Leading the Company’s Turnaround

Exclusive interview with Casper's new CEO, Joe Megibow

Interview

Blending Tradition and Tech: How Sommsation is Transforming the Wine Industry

A conversation with the CEO, Danielle Diliberti

A conversation with the CEO, Danielle Diliberti

Interview

A conversation with the CEO, Danielle Diliberti

Blending Tradition and Tech: How Sommsation is Transforming the Wine Industry

A conversation with the CEO, Danielle Diliberti

Interview

Carrefour’s Data-centric and Digital-first Strategy with Olivier Gibert

How the Global CTO uses his strategic leadership to run Carrefour's transformation worldwide

How the Global CTO uses his strategic leadership to run Carrefour's transformation worldwide

Interview

How the Global CTO uses his strategic leadership to run Carrefour's transformation worldwide

Carrefour’s Data-centric and Digital-first Strategy with Olivier Gibert

How the Global CTO uses his strategic leadership to run Carrefour's transformation worldwide

Interview

Inside Ulta Beauty’s Digital Transformation: From Personalization to Marketplace

Josh Friedman, Senior Vice President of Digital & E-commerce at Ulta Beauty, shared how the company is redefining beauty retail through a blend of personalization, innovation, and omnichannel strategy.

Josh Friedman, Senior Vice President of Digital & E-commerce at Ulta Beauty, shared how the company is redefining beauty retail through a blend of personalization, innovation, and omnichannel strategy.

Interview

Josh Friedman, Senior Vice President of Digital & E-commerce at Ulta Beauty, shared how the company is redefining beauty retail through a blend of personalization, innovation, and omnichannel strategy.

Inside Ulta Beauty’s Digital Transformation: From Personalization to Marketplace

Josh Friedman, Senior Vice President of Digital & E-commerce at Ulta Beauty, shared how the company is redefining beauty retail through a blend of personalization, innovation, and omnichannel strategy.

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