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- 31:00 min

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Leaders Leap: Transforming Your Company at the Speed of Disruption

📍Barcelona, Spain

In this episode, Paula Macaggi brings in a special guest, Steve Dennis, to discuss his newly released book, Leaders Leap: Transforming Your Company at the Speed of Disruption. Steve, a retail veteran with strategic leadership experience at industry giants like Sears and Neiman Marcus, shares his profound insights into why many organizational transformations fail and what leaders can do to significantly improve their success rates. The conversation delves into Steve’s extensive experience and his analytical perspective on innovation and transformation in the rapidly evolving retail sector.

Steve Dennis highlights the critical need for swift and profound changes in business models to keep pace with the ever-changing market and technological advancements. Drawing from his rich career, he explains how companies, including once-dominant retailers like Sears, failed to adapt quickly enough to survive. Steve’s insights underscore the importance of not just incremental changes but fundamental shifts that align with the dynamic nature of today’s business environment. His reflections are particularly relevant for leaders who are navigating the complexities of digital transformation and market disruptions.

 

A significant portion of the discussion focuses on the common pitfalls that leaders encounter, such as the tendency to cling to past successes and the reluctance to embrace rapid change. Steve emphasizes the importance of vulnerability, suggesting that leaders must be willing to acknowledge their limitations and seek help when needed. This openness, combined with an insatiable curiosity and a willingness to experiment, is crucial for driving successful transformations. Steve’s perspective on leadership challenges and his advice on overcoming them provide valuable lessons for leaders across various industries.

Through personal anecdotes and practical lessons from his book, Leaders Leap, Steve Dennis offers actionable advice on cultivating a mindset geared towards remarkable and sustained success. He discusses the necessity of being adaptable and the significance of maintaining a continuous learning approach in leadership. This enlightening conversation is packed with insights that are not only relevant for retail industry professionals but for anyone interested in effective leadership and organizational transformation in today’s fast-paced business world.

For more on this insightful interview with Steve Dennis, listen to the full episode of OFFBounds, where you’ll gain deeper knowledge on how to navigate the challenges of transformation and lead with impact in a rapidly changing environment.

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Coterie: When Product, Brand, and Experience Align

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A key theme behind Coterie’s success is the power of messaging. While many brands focus heavily on channels, Ankur emphasizes that growth begins with clearly communicating the value you create.

Interview

A key theme behind Coterie’s success is the power of messaging. While many brands focus heavily on channels, Ankur emphasizes that growth begins with clearly communicating the value you create.

Coterie: When Product, Brand, and Experience Align

A key theme behind Coterie’s success is the power of messaging. While many brands focus heavily on channels, Ankur emphasizes that growth begins with clearly communicating the value you create.

Interview

How Helzberg Uses Technology to Remove Frontline Burden

Under Ryan Holm's leadership, the 111-year-old jewelry retailer has invested in technology that removes administrative burden while protecting human connection.

Under Ryan Holm's leadership, the 111-year-old jewelry retailer has invested in technology that removes administrative burden while protecting human connection.

Interview

Under Ryan Holm's leadership, the 111-year-old jewelry retailer has invested in technology that removes administrative burden while protecting human connection.

How Helzberg Uses Technology to Remove Frontline Burden

Under Ryan Holm's leadership, the 111-year-old jewelry retailer has invested in technology that removes administrative burden while protecting human connection.

Interview

How HANRO US Used Streaming Ads and Clienteling to Accelerate Growth

Growth has not come from nostalgia alone. Under Satanas’ leadership, HANRO USA invested in modern acquisition channels while playing the long game on brand building. Paid social laid the foundation, but streaming ads delivered a breakthrough moment.

Growth has not come from nostalgia alone. Under Satanas’ leadership, HANRO USA invested in modern acquisition channels while playing the long game on brand building. Paid social laid the foundation, but streaming ads delivered a breakthrough moment.

Interview

Growth has not come from nostalgia alone. Under Satanas’ leadership, HANRO USA invested in modern acquisition channels while playing the long game on brand building. Paid social laid the foundation, but streaming ads delivered a breakthrough moment.

How HANRO US Used Streaming Ads and Clienteling to Accelerate Growth

Growth has not come from nostalgia alone. Under Satanas’ leadership, HANRO USA invested in modern acquisition channels while playing the long game on brand building. Paid social laid the foundation, but streaming ads delivered a breakthrough moment.

Interview

Inside Westwing’s Turnaround: The Decisions That Changed Everything

At the center of this transformation sits an unusual balance of rigor and creativity. Hoerning often describes it as the tension between data and intuition.

At the center of this transformation sits an unusual balance of rigor and creativity. Hoerning often describes it as the tension between data and intuition.

Interview

At the center of this transformation sits an unusual balance of rigor and creativity. Hoerning often describes it as the tension between data and intuition.

Inside Westwing’s Turnaround: The Decisions That Changed Everything

At the center of this transformation sits an unusual balance of rigor and creativity. Hoerning often describes it as the tension between data and intuition.

Trends

The Rise of Brand Memberships and the Future of Customer Loyalty

Brand memberships are having a moment in retail, and it is not a passing one. Across fashion, beauty, grocery, and home, brands are moving beyond traditional loyalty programs built on points and discounts and instead creating paid or value-based memberships that promise access, belonging, and emotional connection.

Brand memberships are having a moment in retail, and it is not a passing one. Across fashion, beauty, grocery, and home, brands are moving beyond traditional loyalty programs built on points and discounts and instead creating paid or value-based memberships that promise access, belonging, and emotional connection.

Trends

Brand memberships are having a moment in retail, and it is not a passing one. Across fashion, beauty, grocery, and home, brands are moving beyond traditional loyalty programs built on points and discounts and instead creating paid or value-based memberships that promise access, belonging, and emotional connection.

The Rise of Brand Memberships and the Future of Customer Loyalty

Brand memberships are having a moment in retail, and it is not a passing one. Across fashion, beauty, grocery, and home, brands are moving beyond traditional loyalty programs built on points and discounts and instead creating paid or value-based memberships that promise access, belonging, and emotional connection.

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