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Trends
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Retail is evolving at an unprecedented pace, and the challenges for brands today extend far beyond selling products. In a recent conversation with Joe Lazslo, Head of Content US at Shoptalk, we explored the biggest trends shaping the industry—Unified Commerce, Loyalty, and Customer Experience. While AI has dominated discussions over the past few years, Shoptalk is taking a fresh approach, integrating AI as a tool within broader conversations rather than making it the headline topic. Because at the end of the day, what truly matters is how technology enhances the retail experience for customers and businesses alike.
Book Author
Few know this better than April Sabral, who began her career as a part-time sales associate at 17 and went on to lead hundreds across global brands like Starbucks, Banana Republic, and David’s Tea.
Few know this better than April Sabral, who began her career as a part-time sales associate at 17 and went on to lead hundreds across global brands like Starbucks, Banana Republic, and David’s Tea.
Book Author
Few know this better than April Sabral, who began her career as a part-time sales associate at 17 and went on to lead hundreds across global brands like Starbucks, Banana Republic, and David’s Tea.
Few know this better than April Sabral, who began her career as a part-time sales associate at 17 and went on to lead hundreds across global brands like Starbucks, Banana Republic, and David’s Tea.
Interview
Recognizing the need for change, Loblaw took a bold approach, creating a separate digital division with its own P&L, operating outside the traditional corporate structure.
Recognizing the need for change, Loblaw took a bold approach, creating a separate digital division with its own P&L, operating outside the traditional corporate structure.
Interview
Recognizing the need for change, Loblaw took a bold approach, creating a separate digital division with its own P&L, operating outside the traditional corporate structure.
Recognizing the need for change, Loblaw took a bold approach, creating a separate digital division with its own P&L, operating outside the traditional corporate structure.
Interview
Josh Friedman, Senior Vice President of Digital & E-commerce at Ulta Beauty, shared how the company is redefining beauty retail through a blend of personalization, innovation, and omnichannel strategy.
Josh Friedman, Senior Vice President of Digital & E-commerce at Ulta Beauty, shared how the company is redefining beauty retail through a blend of personalization, innovation, and omnichannel strategy.
Interview
Josh Friedman, Senior Vice President of Digital & E-commerce at Ulta Beauty, shared how the company is redefining beauty retail through a blend of personalization, innovation, and omnichannel strategy.
Josh Friedman, Senior Vice President of Digital & E-commerce at Ulta Beauty, shared how the company is redefining beauty retail through a blend of personalization, innovation, and omnichannel strategy.
Interview
In retail, there’s a growing realization that the customer experience can only be as strong as the employee experience behind it.
In retail, there’s a growing realization that the customer experience can only be as strong as the employee experience behind it.
Interview
In retail, there’s a growing realization that the customer experience can only be as strong as the employee experience behind it.
In retail, there’s a growing realization that the customer experience can only be as strong as the employee experience behind it.
Interview
In an era where AI is reshaping the way we work and shop, Mecca Brands is proving that emotional intelligence may be the most powerful differentiator in modern retail
In an era where AI is reshaping the way we work and shop, Mecca Brands is proving that emotional intelligence may be the most powerful differentiator in modern retail
Interview
In an era where AI is reshaping the way we work and shop, Mecca Brands is proving that emotional intelligence may be the most powerful differentiator in modern retail
In an era where AI is reshaping the way we work and shop, Mecca Brands is proving that emotional intelligence may be the most powerful differentiator in modern retail
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