September 17, 2024

- 39:40

Retail Innovation Series

or listen on

Exploring Pandora’s Jewelry Revolution: A Conversation with Luciano Rodembusch

📍New York

Paula had the pleasure of sitting down with Luciano Rodembusch, President of Pandora North America, for an insightful discussion on the future of the jewelry industry. Pandora, known globally for its iconic charm bracelets, is undergoing a significant transformation, and Luciano shared how the brand is not only expanding its product offerings but also leading the charge in sustainable products. This episode is a must-listen for anyone interested in retail innovation, sustainability, and leadership in the modern business landscape.

One of the standout topics of this conversation was Pandora’s commitment to democratizing diamonds. Luciano explained how Pandora is making diamonds more accessible to the everyday consumer through their lab-grown diamond collections. This innovation allows the brand to offer high-quality diamonds at a fraction of the traditional cost, all while maintaining a strong focus on sustainability. By using 100% renewable energy in the production process and crafting their jewelry from recycled silver and gold, Pandora is setting new standards in the luxury market.

Luciano also delved into Pandora’s Phoenix Strategy, a bold initiative aimed at expanding the brand’s presence across North America. Originally known for their charms, Pandora is now evolving into a full jewelry house, offering a diverse range of rings, necklaces, and more. This strategic shift is designed to capture a broader audience and create more meaningful connections with consumers. We discussed how Pandora’s stores are being reimagined to showcase this wider array of products, moving beyond the charm-centric displays of the past.

Lastly, our conversation touched on the importance of storytelling in retail. Luciano emphasized that Pandora’s success isn’t just about the jewelry itself, but the stories and emotions each piece represents. From celebrating personal milestones to capturing life’s precious moments, Pandora’s jewelry allows customers to express their individuality in a deeply personal way. Luciano’s leadership insights, coupled with his passion for creating memorable customer experiences, offer valuable lessons for anyone looking to lead a brand through transformation.

Listen more

Interview

Tony’s Chocolonely and the Future of Conscious Retail

What makes Tony’s especially compelling is its Open Chain model, a platform that invites other brands to adopt the same ethical sourcing practices.

Interview

What makes Tony’s especially compelling is its Open Chain model, a platform that invites other brands to adopt the same ethical sourcing practices.

Tony’s Chocolonely and the Future of Conscious Retail

What makes Tony’s especially compelling is its Open Chain model, a platform that invites other brands to adopt the same ethical sourcing practices.

Interview

You Don’t Need an AI Strategy, You Need a Business Strategy That Uses AI

Andrew Laudato is Vitamin Shoppe's COO and author of Fostering Innovation: How To Build Amazing IT Teams

Interview

Andrew Laudato is Vitamin Shoppe's COO and author of Fostering Innovation: How To Build Amazing IT Teams

You Don’t Need an AI Strategy, You Need a Business Strategy That Uses AI

Andrew Laudato is Vitamin Shoppe's COO and author of Fostering Innovation: How To Build Amazing IT Teams

Interview

From Teen Coder to E-Commerce Powerhouse: The Story of Tarek Müller and About You

Interview

From Teen Coder to E-Commerce Powerhouse: The Story of Tarek Müller and About You

Markets

Asia-Pacific Is Retail’s Future, And the Future Is Now

With 4.5 billion people and nearly 60% of the world’s population, the Asia-Pacific region is no longer an emerging force, it’s the center of gravity for global retail.

Markets

With 4.5 billion people and nearly 60% of the world’s population, the Asia-Pacific region is no longer an emerging force, it’s the center of gravity for global retail.

Asia-Pacific Is Retail’s Future, And the Future Is Now

With 4.5 billion people and nearly 60% of the world’s population, the Asia-Pacific region is no longer an emerging force, it’s the center of gravity for global retail.

Interview

Navigating Digital Transformation at Scale – Insights from Catalyst Brands’ Mike Dupuis

Formed in January 2025, Catalyst Brands brings together powerhouse names like Aéropostale, Nautica, Lucky Brand, Brooks Brothers, Eddie Bauer, and JCPenney

Interview

Formed in January 2025, Catalyst Brands brings together powerhouse names like Aéropostale, Nautica, Lucky Brand, Brooks Brothers, Eddie Bauer, and JCPenney

Navigating Digital Transformation at Scale – Insights from Catalyst Brands’ Mike Dupuis

Formed in January 2025, Catalyst Brands brings together powerhouse names like Aéropostale, Nautica, Lucky Brand, Brooks Brothers, Eddie Bauer, and JCPenney

All Episodes

Exploring Pandora’s Jewelry Revolution: A Conversation with Luciano Rodembusch

📍New York

Listen more

Tony’s Chocolonely and the Future of Conscious Retail

Tony’s Chocolonely and the Future of Conscious Retail

You Don’t Need an AI Strategy, You Need a Business Strategy That Uses AI

You Don’t Need an AI Strategy, You Need a Business Strategy That Uses AI

From Teen Coder to E-Commerce Powerhouse: The Story of Tarek Müller and About You

From Teen Coder to E-Commerce Powerhouse: The Story of Tarek Müller and About You

Asia-Pacific Is Retail’s Future, And the Future Is Now

Asia-Pacific Is Retail’s Future, And the Future Is Now

Navigating Digital Transformation at Scale – Insights from Catalyst Brands’ Mike Dupuis

Navigating Digital Transformation at Scale – Insights from Catalyst Brands’ Mike Dupuis

Sign up for our newsletter now!

THE #1 PODCAST FOR COMMERCE LEADERS

All Episodes

Exploring Pandora’s Jewelry Revolution: A Conversation with Luciano Rodembusch

📍New York

Listen more

Tony’s Chocolonely and the Future of Conscious Retail

Tony’s Chocolonely and the Future of Conscious Retail

You Don’t Need an AI Strategy, You Need a Business Strategy That Uses AI

You Don’t Need an AI Strategy, You Need a Business Strategy That Uses AI

From Teen Coder to E-Commerce Powerhouse: The Story of Tarek Müller and About You

From Teen Coder to E-Commerce Powerhouse: The Story of Tarek Müller and About You

Asia-Pacific Is Retail’s Future, And the Future Is Now

Asia-Pacific Is Retail’s Future, And the Future Is Now

Navigating Digital Transformation at Scale – Insights from Catalyst Brands’ Mike Dupuis

Navigating Digital Transformation at Scale – Insights from Catalyst Brands’ Mike Dupuis

Sign up for our newsletter now!

THE #1 PODCAST FOR COMMERCE LEADERS

Menu

All Episodes

Receive new exclusive episodes

Receive new exclusive episodes 