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Interview

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Mastering the Art of Operations and Talent Acquisition: Lessons from Adlibris’ CEO

📍Stockholm, Sweden

In the fast-paced world of e-commerce, Adlibris stands out as a pioneering force, reshaping the landscape of online book retailing in the Nordic region. Founded in 1997, this digital powerhouse boasts a catalog of 13 million titles, offering customers an expansive world of literary treasures. At the helm of the organization is Jonas Karlén, the visionary CEO whose leadership has propelled Adlibris to the forefront of the industry.

In this episode, Paula Macaggi sits with Jonas Karlen and provides invaluable insights into the inner workings of Adlibris and the strategic vision driving its success. With a career spanning multiple sectors, including energy, media, and food, Karlen brings a wealth of diverse experience to his role, infusing Adlibris with a unique blend of innovation and adaptability.

Central to Adlibris’s ethos is its commitment to customer-centricity and operational excellence. Despite the challenges posed by the COVID-19 pandemic, Karlén’s leadership enabled Adlibris to navigate turbulent waters, leveraging its infrastructure to meet the surging demand for online book purchases. Moreover, Karlén’s emphasis on strategic investments, such as the implementation of an automated warehouse solution slated for 2025, underscores Adlibris’s dedication to future growth and sustainability.

As Adlibris continues to redefine the boundaries of e-commerce excellence, Jonas Karlen’s visionary leadership serves as a guiding light for entrepreneurs and industry leaders alike. With a steadfast focus on innovation and customer empowerment, Adlibris remains poised to shape the future of online retailing, inspiring a new generation of innovators to embrace change and chart their own path to success.

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At the center of Lotte’s reinvention is a singular, unifying vision: to become the customer’s number one shopping destination, no matter the format or channel.

Korea: How Lotte Group Rethinking Retail in the World’s Most Digitized Market

At the center of Lotte’s reinvention is a singular, unifying vision: to become the customer’s number one shopping destination, no matter the format or channel.

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Earlier this month, we attended NRF APAC 2025 in Singapore, and it was nothing short of extraordinary. With over 9,500 attendees from 72 countries gathered at the iconic Marina Bay Sands, the event was a true melting pot of ideas, cultures, and bold innovations that are shaping the future of retail in the Asia-Pacific region.

Markets

Earlier this month, we attended NRF APAC 2025 in Singapore, and it was nothing short of extraordinary. With over 9,500 attendees from 72 countries gathered at the iconic Marina Bay Sands, the event was a true melting pot of ideas, cultures, and bold innovations that are shaping the future of retail in the Asia-Pacific region.

What NRF APAC 2025 Revealed About the Future of Retail

Earlier this month, we attended NRF APAC 2025 in Singapore, and it was nothing short of extraordinary. With over 9,500 attendees from 72 countries gathered at the iconic Marina Bay Sands, the event was a true melting pot of ideas, cultures, and bold innovations that are shaping the future of retail in the Asia-Pacific region.

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What makes Tony’s especially compelling is its Open Chain model, a platform that invites other brands to adopt the same ethical sourcing practices.

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What makes Tony’s especially compelling is its Open Chain model, a platform that invites other brands to adopt the same ethical sourcing practices.

Tony’s Chocolonely and the Future of Conscious Retail

What makes Tony’s especially compelling is its Open Chain model, a platform that invites other brands to adopt the same ethical sourcing practices.

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Andrew Laudato is Vitamin Shoppe's COO and author of Fostering Innovation: How To Build Amazing IT Teams

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Andrew Laudato is Vitamin Shoppe's COO and author of Fostering Innovation: How To Build Amazing IT Teams

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