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Interview

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Interview

Leading Digital Transformation: Insights from Endeavour Group’s Benjamin Thompson

How one of Australia’s largest drinks and hospitality companies stays ahead by blending strategic foresight with cultural transformation.

Screenshot 2025-03-28 at 15.48.27

Interview

Where Retail Innovation Gets Real: Inside Schwarz Group with Mirko Saul

Mirko Saul, Senior Vice President of Innovation at Schwarz Digital, joins Paula Macaggi to share how Schwarz Group drives innovation at a massive scale

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Interview

Reinventing a 200-Year-Old Luxury Brand with AI & Automation

How do you take a 200-year-old luxury brand and make it future-proof? In this episode of OFFBounds, Carla Graça, CDO of Vista Alegre, shares how AI, automation, and personalization are transforming retail—and why Cristiano Ronaldo is now part of the story.

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Interview

How Dyson Transformed Its Global Retail Experience with Stuart Frelick

Dyson’s transformation wasn’t just about technology—it was about bold leadership, swift decision-making, and fostering a culture where everyone rallied behind a common goal. This mindset not only modernized Dyson’s retail systems but also set a new standard for innovation and customer experience.

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Interview

Greg Merrill on Transformation: Lessons from Nike’s Former Digital Leader

Transformation isn’t just about technology—it’s about people. Changing the way individuals and organizations think and work is the hardest part, but it’s also the most rewarding.

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Interview

How Larroudé Became a Disruptive Force in Footwear: Insights from Ricardo Larroudé

Meet the Co-Founder and CEO of the brand of the year and understand how their distribution strategy is their competitive advantage

flipped

Interview

How Carrefour Links is Transforming Retail Through Data Collaboration

Meet the Emmanuel Malkor, the Managing Director of Carrefour Analytic's division

atacadão

Interview

Retail Meets Wholesale: LabelVie CEO on Bringing Atacadão to France

A new concept of commerce has arrived in Europe. Let's learn about Atacadão with the CEO.

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Interview

Inside Clarks’ Bold Digital Transformation: A Conversation with CIO Simon Clarke

Clarks’ 200-year-old legacy meets modern innovation as CIO Simon Clarke leads a bold digital transformation in just 18 months.

Joe Megibow

Interview

Casper’s New Chapter: How CEO Joe Megibow is Leading the Company’s Turnaround

Exclusive interview with Casper's new CEO, Joe Megibow

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Markets

The Rise of Social Commerce: Navigating China’s Retail Revolution

Meet Renee Hartmann and her experience in the Chinese market

Meet Renee Hartmann and her experience in the Chinese market

Markets

Meet Renee Hartmann and her experience in the Chinese market

The Rise of Social Commerce: Navigating China’s Retail Revolution

Meet Renee Hartmann and her experience in the Chinese market

Retail Innovation Series

Inside Crate & Barrel’s Omnichannel Strategy with President Alicia Waters

Meet the leader of the home furnishing brand that really understands Unified Commerce

Meet the leader of the home furnishing brand that really understands Unified Commerce

Retail Innovation Series

Meet the leader of the home furnishing brand that really understands Unified Commerce

Inside Crate & Barrel’s Omnichannel Strategy with President Alicia Waters

Meet the leader of the home furnishing brand that really understands Unified Commerce

Interview

The AllSaints’ Innovation Strategies to be Where Their Customers Are

Learn from the brand's Chief Innovation Officer, James Reid.

Learn from the brand's Chief Innovation Officer, James Reid.

Interview

Learn from the brand's Chief Innovation Officer, James Reid.

The AllSaints’ Innovation Strategies to be Where Their Customers Are

Learn from the brand's Chief Innovation Officer, James Reid.

Interview

The Beauty of Connection: How Investing in Community and Expertise Drives Retail Success

Discover how the largest beauty retailer in the Nordics empowers its customers with a community-drive approach and innovation

Discover how the largest beauty retailer in the Nordics empowers its customers with a community-drive approach and innovation

Interview

Discover how the largest beauty retailer in the Nordics empowers its customers with a community-drive approach and innovation

The Beauty of Connection: How Investing in Community and Expertise Drives Retail Success

Discover how the largest beauty retailer in the Nordics empowers its customers with a community-drive approach and innovation

Book Author

Falling in Love with the Problem: The Key to Value Creation

Book Author

Falling in Love with the Problem: The Key to Value Creation

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