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Adapting to Disruption: Effective Retail Leadership and Boardroom Practices

Sponsored by VTEX

📍New York, USA

In this candid interview, Silvia, a seasoned retail expert, and board director, shares valuable insights on navigating the ever-changing landscape of the retail industry. She emphasizes the importance of being a global citizen and encourages future leaders to embrace challenges as opportunities for growth. Silvia discusses the impact of Google’s decision to eliminate cookies in Chrome and highlights the need for companies to focus on first-party data and creative storytelling. She also sheds light on the role of board directors in ensuring governance, strategy, and risk mitigation, emphasizing the importance of people assessment.

Silvia’s remarkable journey from consulting at Boston Consulting Group to leading retail and fashion brands like American Apparel and Tom’s Shoes showcases her fearless approach to transformation. She underscores the significance of aligning vision, resources, and talent when taking on challenging roles. Silvia believes that failure is an integral part of success and advises aspiring leaders to seek out difficult situations for personal and professional growth.

The interview concludes with Silvia expressing her pride in the progress made by women in the workplace and her commitment to mentoring future women leaders. She acknowledges the changing dynamics of gender diversity and the supportive atmosphere that women now experience in their careers.

Silvia’s story serves as an inspiring testament to the evolving retail industry and the resilience of leaders who adapt to disruption with courage and creativity.

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Rohlik Group: Europe’s Best-Kept Secret in Online Grocery

Operating across five European countries under locally adapted brand names, Rohlik delivers a full grocery assortment of 25,000 SKUs to customers' doors in as little as 60 minutes

Operating across five European countries under locally adapted brand names, Rohlik delivers a full grocery assortment of 25,000 SKUs to customers' doors in as little as 60 minutes

Interview

Operating across five European countries under locally adapted brand names, Rohlik delivers a full grocery assortment of 25,000 SKUs to customers' doors in as little as 60 minutes

Rohlik Group: Europe’s Best-Kept Secret in Online Grocery

Operating across five European countries under locally adapted brand names, Rohlik delivers a full grocery assortment of 25,000 SKUs to customers' doors in as little as 60 minutes

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From Points to Participation: What Actually Drives Loyalty

Points are just the visible layer. The real engine is engagement. Opening the app, loading offers, interacting weekly, building habits around the experience.

Points are just the visible layer. The real engine is engagement. Opening the app, loading offers, interacting weekly, building habits around the experience.

Interview

Points are just the visible layer. The real engine is engagement. Opening the app, loading offers, interacting weekly, building habits around the experience.

From Points to Participation: What Actually Drives Loyalty

Points are just the visible layer. The real engine is engagement. Opening the app, loading offers, interacting weekly, building habits around the experience.

Book Author

Retail Doesn’t Have a Technology Problem. It Has a Process Problem

Drawing from her experience in merchandising and the ideas explored in her book The Material Life, Liza points to the concept to market journey as the root cause of many of these breakdowns.

Drawing from her experience in merchandising and the ideas explored in her book The Material Life, Liza points to the concept to market journey as the root cause of many of these breakdowns.

Book Author

Drawing from her experience in merchandising and the ideas explored in her book The Material Life, Liza points to the concept to market journey as the root cause of many of these breakdowns.

Retail Doesn’t Have a Technology Problem. It Has a Process Problem

Drawing from her experience in merchandising and the ideas explored in her book The Material Life, Liza points to the concept to market journey as the root cause of many of these breakdowns.

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From “Best in Breed” to Frankenstein Stack: The Reality of Retail Technology

Lerman highlights the importance of strong discovery during the selection process, alignment between vendors and retailers, and clarity around what success should actually look like once a system is implemented.

Lerman highlights the importance of strong discovery during the selection process, alignment between vendors and retailers, and clarity around what success should actually look like once a system is implemented.

Interview

Lerman highlights the importance of strong discovery during the selection process, alignment between vendors and retailers, and clarity around what success should actually look like once a system is implemented.

From “Best in Breed” to Frankenstein Stack: The Reality of Retail Technology

Lerman highlights the importance of strong discovery during the selection process, alignment between vendors and retailers, and clarity around what success should actually look like once a system is implemented.

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