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Trends

From Wearables to AI: Matt Maher Decodes the Next Wave of Shopping

Known for his forward-thinking approach to emerging tech, Matt Maher is constantly exploring how innovation, retail, and consumer behavior intersect.

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Retail Intelligence in Action

The Future CMO: Where Data, Design, and Intelligence Converge

As retail organizations become more data-driven, questions of structure, governance, and integration take center stage. The winners will be those who can connect data architecture with creative execution.

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Trends

“Flat Is the New Up”: Richard Kestenbaum on Retail’s Uncertain Holiday Season

Richard Kestenbaum explains how rising prices and tariff uncertainty are forcing companies to pull back on inventory commitments, limiting discounts and changing the rhythm of holiday promotions.

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Retail Intelligence in Action

Beyond the hype: How AI fuels speed, insight, and story-doing

AI is becoming a catalyst for speed, sharper insight, and what they call story doing. The focus is not on more dashboards or bigger decks, it is on momentum, creative confidence, and choices that move the numbers.

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Trends

Build-A-Bear’s 1,900% Run: Experience and Digital That Convert

The secret is not a single product or promotion. It is an experience-first model where guests co-create a plush friend, name it, dress it, and leave with a memory that feels personal and worth sharing.

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Retail Intelligence in Action

Trust, ethics, and identity: How to stay authentic in the age of AI

Campaigns win when the story is ownable by the brand and relevant to culture. The loop is simple but difficult to execute: authenticity builds trust, and trust builds loyalty.

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Interview

The Power of Premium Positioning: Illy Caffè’s Formula for Growth

Under the leadership of Cristian Arcangeli, Vice President of Marketing, Commercial Strategy and Digital, Illy has managed to stay true to its heritage while achieving remarkable growth in new markets.

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Retail Intelligence in Action

Unchartered territory: Finding your direction in implementing AI

Artificial intelligence has quickly moved from theory to practice in retail, yet many brands are still navigating how to integrate it in ways that deliver true value.

matt2

Book Author

Built on Belief: Why Commitment is the Real Competitive Advantage

What truly sets winning brands apart? For Matt Marcotte, it is not strategy, technology, or product. He Matt believes the real differentiator is culture.

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Interview

How Ferrero is Redefining Retail Media and Driving Incrementality

Danielle Sporkin, SVP of Media and Marketing Services, offers a behind-the-scenes look at how Ferrero continues to scale while staying true to its family-owned values.

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Interview

Tony’s Chocolonely and the Future of Conscious Retail

What makes Tony’s especially compelling is its Open Chain model, a platform that invites other brands to adopt the same ethical sourcing practices.

What makes Tony’s especially compelling is its Open Chain model, a platform that invites other brands to adopt the same ethical sourcing practices.

Interview

What makes Tony’s especially compelling is its Open Chain model, a platform that invites other brands to adopt the same ethical sourcing practices.

Tony’s Chocolonely and the Future of Conscious Retail

What makes Tony’s especially compelling is its Open Chain model, a platform that invites other brands to adopt the same ethical sourcing practices.

Book Author

Falling in Love with the Problem: The Key to Value Creation

Book Author

Falling in Love with the Problem: The Key to Value Creation

Interview

Lindex is Empowering Stores with the Generative AI

Learn from the Head of Technology, Florian Westerdahl, the potential for AI in stores

Learn from the Head of Technology, Florian Westerdahl, the potential for AI in stores

Interview

Learn from the Head of Technology, Florian Westerdahl, the potential for AI in stores

Lindex is Empowering Stores with the Generative AI

Learn from the Head of Technology, Florian Westerdahl, the potential for AI in stores

Book Author

Leaders Leap: Transforming Your Company at the Speed of Disruption

Steve Dennis offers actionable advice on cultivating a mindset geared towards remarkable and sustained success.

Steve Dennis offers actionable advice on cultivating a mindset geared towards remarkable and sustained success.

Book Author

Steve Dennis offers actionable advice on cultivating a mindset geared towards remarkable and sustained success.

Leaders Leap: Transforming Your Company at the Speed of Disruption

Steve Dennis offers actionable advice on cultivating a mindset geared towards remarkable and sustained success.

Retail Intelligence in Action

The Future CMO: Where Data, Design, and Intelligence Converge

As retail organizations become more data-driven, questions of structure, governance, and integration take center stage. The winners will be those who can connect data architecture with creative execution.

As retail organizations become more data-driven, questions of structure, governance, and integration take center stage. The winners will be those who can connect data architecture with creative execution.

Retail Intelligence in Action

As retail organizations become more data-driven, questions of structure, governance, and integration take center stage. The winners will be those who can connect data architecture with creative execution.

The Future CMO: Where Data, Design, and Intelligence Converge

As retail organizations become more data-driven, questions of structure, governance, and integration take center stage. The winners will be those who can connect data architecture with creative execution.

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