Screenshot 2024-07-09 at 08.44.21

- 24:38 Min

Markets

or listen on

What We Discovered at NRF APAC 2024 in Thriving Singapore

📍Singapore

The NRF APAC event in Singapore, held from June 11th to 13th, 2024, was a significant highlight for the retail industry, attracting 5,500 attendees from 52 countries. This episode of OFFBounds, hosted by Paula Macaggi, delves into the experiences and learnings from this highly anticipated event. Paula highlights how Singapore, with its nearly 6 million residents, pristine environment, and bustling retail scene, provided a vibrant backdrop for the NRF’s international debut. Known for its impressive Changi Airport and numerous shopping malls, Singapore demonstrated why it’s a prime location for such a prestigious gathering.

One of the standout attractions Paula discussed was the Jewel at Changi Airport, a spectacular indoor forest with a waterfall centerpiece, surrounded by retail and dining options. This feature exemplifies Singapore’s innovative approach to combining retail with unique experiences, making even transit a memorable part of the journey. Paula recounts her conversation with Ian Scott, a retail and customer experience expert, who was equally mesmerized by the Jewel’s grandeur and functionality. The seamless blend of nature and modern retail at Changi sets a high standard for future airport designs worldwide.

 

The event itself, held at the iconic Marina Bay Sands, brought together industry leaders and innovators to discuss the future of retail in the Asia Pacific region. Ryf Quail, Managing Director of ComExposium, shared insights on the strategic decision to host the NRF in this rapidly growing economic hub. The region’s demographic shifts and increasing middle-class population present vast opportunities for retailers, as highlighted by keynote speakers such as Simon Kemp of DataReportal. Kemp’s presentation underscored the importance of a tailored approach to marketing in APAC, given its diverse consumer base.

The conference also featured presentations from influential retailers like FairPrice and Don Don Donki, showcasing innovative strategies to enhance customer engagement. FairPrice’s premium chain, FairPrice Finest, and Don Don Donki’s unique, eclectic stores illustrate how retail is evolving beyond traditional formats to create immersive, enjoyable shopping experiences. Other notable sessions included insights from MasterCard’s APEC Chief Economist, David Mann, and a spotlight on technological advancements like RFID by Uniqlo, which are transforming retail operations and customer service. Overall, NRF APAC 2024 in Singapore set a new benchmark for retail conferences, emphasizing the significance of creating memorable, experiential retail environments.

Listen more

Trends

Running Into the Future: How Brands Are Riding the Running Wave

Brands are tapping into the running movement, leveraging the rise of the sport to engage with health-conscious consumers through innovative products, partnerships, and experiences.

Brands are tapping into the running movement, leveraging the rise of the sport to engage with health-conscious consumers through innovative products, partnerships, and experiences.

Trends

Brands are tapping into the running movement, leveraging the rise of the sport to engage with health-conscious consumers through innovative products, partnerships, and experiences.

Running Into the Future: How Brands Are Riding the Running Wave

Brands are tapping into the running movement, leveraging the rise of the sport to engage with health-conscious consumers through innovative products, partnerships, and experiences.

Markets

China’s Luxury Market: Understanding the Real Story Behind the “Slowdown”

Contrary to popular belief, luxury demand by Chinese consumers remains strong. Jacques Roizen helps us understand how the luxury market in China works.

Contrary to popular belief, luxury demand by Chinese consumers remains strong. Jacques Roizen helps us understand how the luxury market in China works.

Markets

Contrary to popular belief, luxury demand by Chinese consumers remains strong. Jacques Roizen helps us understand how the luxury market in China works.

China’s Luxury Market: Understanding the Real Story Behind the “Slowdown”

Contrary to popular belief, luxury demand by Chinese consumers remains strong. Jacques Roizen helps us understand how the luxury market in China works.

Interview

Inside Clarks’ Bold Digital Transformation: A Conversation with CIO Simon Clarke

Clarks’ 200-year-old legacy meets modern innovation as CIO Simon Clarke leads a bold digital transformation in just 18 months.

Clarks’ 200-year-old legacy meets modern innovation as CIO Simon Clarke leads a bold digital transformation in just 18 months.

Interview

Clarks’ 200-year-old legacy meets modern innovation as CIO Simon Clarke leads a bold digital transformation in just 18 months.

Inside Clarks’ Bold Digital Transformation: A Conversation with CIO Simon Clarke

Clarks’ 200-year-old legacy meets modern innovation as CIO Simon Clarke leads a bold digital transformation in just 18 months.

Markets

Inside China’s Commerce: A Conversation with Sharon Gai

Markets

Inside China’s Commerce: A Conversation with Sharon Gai

Interview

Casper’s New Chapter: How CEO Joe Megibow is Leading the Company’s Turnaround

Exclusive interview with Casper's new CEO, Joe Megibow

Exclusive interview with Casper's new CEO, Joe Megibow

Interview

Exclusive interview with Casper's new CEO, Joe Megibow

Casper’s New Chapter: How CEO Joe Megibow is Leading the Company’s Turnaround

Exclusive interview with Casper's new CEO, Joe Megibow

Receive new exclusive episodes


Sign up for our newsletter now!