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South Korea has officially become the first country where over 50% of retail sales happen online, making it a global outlier in digital adoption. In this uniquely tech-savvy environment, Lotte Retail — one of Asia’s largest and most diversified retail groups — is showing what transformation at scale truly looks like. With more than 14,000 physical locations spanning department stores, hypermarkets, 7-Eleven franchises, cinemas, and hotels, Lotte is not just adapting to the new consumer landscape — it’s reshaping it.
Interview
Recognizing the need for change, Loblaw took a bold approach, creating a separate digital division with its own P&L, operating outside the traditional corporate structure.
Recognizing the need for change, Loblaw took a bold approach, creating a separate digital division with its own P&L, operating outside the traditional corporate structure.
Interview
Recognizing the need for change, Loblaw took a bold approach, creating a separate digital division with its own P&L, operating outside the traditional corporate structure.
Recognizing the need for change, Loblaw took a bold approach, creating a separate digital division with its own P&L, operating outside the traditional corporate structure.
Interview
Josh Friedman, Senior Vice President of Digital & E-commerce at Ulta Beauty, shared how the company is redefining beauty retail through a blend of personalization, innovation, and omnichannel strategy.
Josh Friedman, Senior Vice President of Digital & E-commerce at Ulta Beauty, shared how the company is redefining beauty retail through a blend of personalization, innovation, and omnichannel strategy.
Interview
Josh Friedman, Senior Vice President of Digital & E-commerce at Ulta Beauty, shared how the company is redefining beauty retail through a blend of personalization, innovation, and omnichannel strategy.
Josh Friedman, Senior Vice President of Digital & E-commerce at Ulta Beauty, shared how the company is redefining beauty retail through a blend of personalization, innovation, and omnichannel strategy.
Interview
In retail, there’s a growing realization that the customer experience can only be as strong as the employee experience behind it.
In retail, there’s a growing realization that the customer experience can only be as strong as the employee experience behind it.
Interview
In retail, there’s a growing realization that the customer experience can only be as strong as the employee experience behind it.
In retail, there’s a growing realization that the customer experience can only be as strong as the employee experience behind it.
Interview
In an era where AI is reshaping the way we work and shop, Mecca Brands is proving that emotional intelligence may be the most powerful differentiator in modern retail
In an era where AI is reshaping the way we work and shop, Mecca Brands is proving that emotional intelligence may be the most powerful differentiator in modern retail
Interview
In an era where AI is reshaping the way we work and shop, Mecca Brands is proving that emotional intelligence may be the most powerful differentiator in modern retail
In an era where AI is reshaping the way we work and shop, Mecca Brands is proving that emotional intelligence may be the most powerful differentiator in modern retail
Interview
With over 1,000 AI-powered “dark stores” operating as micro-fulfillment centers, the company delivers fresh produce, meat, seafood, and ready-to-eat meals to consumers’ doors in under 30 minutes, at scale.
With over 1,000 AI-powered “dark stores” operating as micro-fulfillment centers, the company delivers fresh produce, meat, seafood, and ready-to-eat meals to consumers’ doors in under 30 minutes, at scale.
Interview
With over 1,000 AI-powered “dark stores” operating as micro-fulfillment centers, the company delivers fresh produce, meat, seafood, and ready-to-eat meals to consumers’ doors in under 30 minutes, at scale.
With over 1,000 AI-powered “dark stores” operating as micro-fulfillment centers, the company delivers fresh produce, meat, seafood, and ready-to-eat meals to consumers’ doors in under 30 minutes, at scale.
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