Screenshot 2024-02-13 at 05.54.31

- 36:12

Interview

or listen on

Investing in People and Technology: The Success of Sunglass Hut

📍 New York, USA

In episode 7, we sat down with Giorgio Pradi, the North Ameria President at Sunglass Hut, to uncover the secrets behind the brand’s remarkable success. Pradi talked about Sunglass Hut’s commitment to investing in both its people and cutting-edge technology, laying the foundation for its global success in the eyewear industry. Across continents, from bustling cities like New York and São Paulo to vibrant destinations like Barcelona and Milan, Sunglass Hut ensures a consistent customer experience, driven by a dedicated team trained to deliver excellence.

Pradi emphasized Sunglass Hut’s approach to retail, where every aspect of the customer journey is curated to provide  great experience. From standardized training programs that empower associates to embody the brand’s values to the seamless integration of innovative technologies like Smart Shopper and Meta smart glasses, Sunglass Hut sets the standard for retail excellence. By prioritizing both the human connection and technological innovation, Sunglass Hut not only meets but exceeds customer expectations, fostering long-lasting relationships and driving sustainable growth.

Despite the challenges posed by the global pandemic, Sunglass Hut remained resilient, adapting its strategies to meet the evolving needs of customers worldwide. Pradi revealed how the brand navigated through uncertain times, leveraging its strong foundation in people and technology to emerge stronger than ever. As Sunglass Hut looks towards the future, its dedication to investing in its team and embracing technological advancements ensures that it will continue to lead the way in shaping the future of retail. Join us as we explore Pradi’s careeer and dive into the success story of Sunglass Hut, where the fusion of human connection and technological innovation paves the path to greatness.

Listen more

Interview

India’s Digital Fashion Revolution Is Just Getting Started

With over 300 million Gen Z consumers and more than 2 million creators, India’s fashion market is buzzing with potential.

With over 300 million Gen Z consumers and more than 2 million creators, India’s fashion market is buzzing with potential.

Interview

With over 300 million Gen Z consumers and more than 2 million creators, India’s fashion market is buzzing with potential.

India’s Digital Fashion Revolution Is Just Getting Started

With over 300 million Gen Z consumers and more than 2 million creators, India’s fashion market is buzzing with potential.

Interview

Korea: How Lotte Group Rethinking Retail in the World’s Most Digitized Market

At the center of Lotte’s reinvention is a singular, unifying vision: to become the customer’s number one shopping destination, no matter the format or channel.

At the center of Lotte’s reinvention is a singular, unifying vision: to become the customer’s number one shopping destination, no matter the format or channel.

Interview

At the center of Lotte’s reinvention is a singular, unifying vision: to become the customer’s number one shopping destination, no matter the format or channel.

Korea: How Lotte Group Rethinking Retail in the World’s Most Digitized Market

At the center of Lotte’s reinvention is a singular, unifying vision: to become the customer’s number one shopping destination, no matter the format or channel.

Markets

What NRF APAC 2025 Revealed About the Future of Retail

Earlier this month, we attended NRF APAC 2025 in Singapore, and it was nothing short of extraordinary. With over 9,500 attendees from 72 countries gathered at the iconic Marina Bay Sands, the event was a true melting pot of ideas, cultures, and bold innovations that are shaping the future of retail in the Asia-Pacific region.

Earlier this month, we attended NRF APAC 2025 in Singapore, and it was nothing short of extraordinary. With over 9,500 attendees from 72 countries gathered at the iconic Marina Bay Sands, the event was a true melting pot of ideas, cultures, and bold innovations that are shaping the future of retail in the Asia-Pacific region.

Markets

Earlier this month, we attended NRF APAC 2025 in Singapore, and it was nothing short of extraordinary. With over 9,500 attendees from 72 countries gathered at the iconic Marina Bay Sands, the event was a true melting pot of ideas, cultures, and bold innovations that are shaping the future of retail in the Asia-Pacific region.

What NRF APAC 2025 Revealed About the Future of Retail

Earlier this month, we attended NRF APAC 2025 in Singapore, and it was nothing short of extraordinary. With over 9,500 attendees from 72 countries gathered at the iconic Marina Bay Sands, the event was a true melting pot of ideas, cultures, and bold innovations that are shaping the future of retail in the Asia-Pacific region.

Interview

Tony’s Chocolonely and the Future of Conscious Retail

What makes Tony’s especially compelling is its Open Chain model, a platform that invites other brands to adopt the same ethical sourcing practices.

What makes Tony’s especially compelling is its Open Chain model, a platform that invites other brands to adopt the same ethical sourcing practices.

Interview

What makes Tony’s especially compelling is its Open Chain model, a platform that invites other brands to adopt the same ethical sourcing practices.

Tony’s Chocolonely and the Future of Conscious Retail

What makes Tony’s especially compelling is its Open Chain model, a platform that invites other brands to adopt the same ethical sourcing practices.

Interview

You Don’t Need an AI Strategy, You Need a Business Strategy That Uses AI

Andrew Laudato is Vitamin Shoppe's COO and author of Fostering Innovation: How To Build Amazing IT Teams

Andrew Laudato is Vitamin Shoppe's COO and author of Fostering Innovation: How To Build Amazing IT Teams

Interview

Andrew Laudato is Vitamin Shoppe's COO and author of Fostering Innovation: How To Build Amazing IT Teams

You Don’t Need an AI Strategy, You Need a Business Strategy That Uses AI

Andrew Laudato is Vitamin Shoppe's COO and author of Fostering Innovation: How To Build Amazing IT Teams

Receive new exclusive episodes


Sign up for our newsletter now!

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

3rd Party Cookies

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.