March 5, 2024

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Lindex is Empowering Stores with the Generative AI

📍Gothenburg, Sweden

This is our third and last episode in Sweden, probably the country with the best stores and innovation. In this episode, Lindex‘s Head of Technology, Florian Westerdahl gives us an overview of their approach to store modernization and its Digital Store Program.

Lindex is a Swedish apparel brand with more than 400 stores in several countries. Starting in 2019, the Digital Store Program aimed to recover the stores from their tech dept and build the foundation for a more digitized environment by implementing, for example, RFID.

During the transformation, a new technology emerged: ChatGPT, giving Florian and his team new ideas on how to make Lindex’s stores and associates more effective by providing them with the data they need using LLM.

In this episode, Florian explains Lindex’s Co-pilot project and how they are using AI to discover the data sources that is needed to make stores more effective. A very interesting view similar to Carrefour’s Data Supermarket that we covered in our first episode.

Florian also shares how 2024 will still not be the year for a fully AI take over as we are lacking the right computing, which Sam Altman might agree given his ask for $7 trillion dollars to build a new chip venture.

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Lindex is Empowering Stores with the Generative AI

📍Gothenburg, Sweden

This is our third and last episode in Sweden, probably the country with the best stores and innovation. In this episode, Lindex‘s Head of Technology, Florian Westerdahl gives us an overview of their approach to store modernization and its Digital Store Program.

Lindex is a Swedish apparel brand with more than 400 stores in several countries. Starting in 2019, the Digital Store Program aimed to recover the stores from their tech dept and build the foundation for a more digitized environment by implementing, for example, RFID.

During the transformation, a new technology emerged: ChatGPT, giving Florian and his team new ideas on how to make Lindex’s stores and associates more effective by providing them with the data they need using LLM.

In this episode, Florian explains Lindex’s Co-pilot project and how they are using AI to discover the data sources that is needed to make stores more effective. A very interesting view similar to Carrefour’s Data Supermarket that we covered in our first episode.

Listen more

Reinventing Tradition: How Selfridges Blends Heritage with Technology

Reinventing Tradition: How Selfridges Blends Heritage with Technology

How to Build High-Performing Teams in Retail with Currys’ COO

How to Build High-Performing Teams in Retail with Currys’ COO

Rewiring Retail: How Kingfisher Is Building Smarter, Faster, and More Inclusive Tech

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Leading Digital Transformation: Insights from Endeavour Group’s Benjamin Thompson

Leading Digital Transformation: Insights from Endeavour Group’s Benjamin Thompson

Where Retail Innovation Gets Real: Inside Schwarz Group with Mirko Saul

Where Retail Innovation Gets Real: Inside Schwarz Group with Mirko Saul

Sign up for our newsletter now!

THE #1 PODCAST FOR COMMERCE LEADERS

All Episodes

Lindex is Empowering Stores with the Generative AI

📍Gothenburg, Sweden

This is our third and last episode in Sweden, probably the country with the best stores and innovation. In this episode, Lindex‘s Head of Technology, Florian Westerdahl gives us an overview of their approach to store modernization and its Digital Store Program.

Lindex is a Swedish apparel brand with more than 400 stores in several countries. Starting in 2019, the Digital Store Program aimed to recover the stores from their tech dept and build the foundation for a more digitized environment by implementing, for example, RFID.

During the transformation, a new technology emerged: ChatGPT, giving Florian and his team new ideas on how to make Lindex’s stores and associates more effective by providing them with the data they need using LLM.

In this episode, Florian explains Lindex’s Co-pilot project and how they are using AI to discover the data sources that is needed to make stores more effective. A very interesting view similar to Carrefour’s Data Supermarket that we covered in our first episode.

Listen more

Reinventing Tradition: How Selfridges Blends Heritage with Technology

Reinventing Tradition: How Selfridges Blends Heritage with Technology

How to Build High-Performing Teams in Retail with Currys’ COO

How to Build High-Performing Teams in Retail with Currys’ COO

Rewiring Retail: How Kingfisher Is Building Smarter, Faster, and More Inclusive Tech

Rewiring Retail: How Kingfisher Is Building Smarter, Faster, and More Inclusive Tech

Leading Digital Transformation: Insights from Endeavour Group’s Benjamin Thompson

Leading Digital Transformation: Insights from Endeavour Group’s Benjamin Thompson

Where Retail Innovation Gets Real: Inside Schwarz Group with Mirko Saul

Where Retail Innovation Gets Real: Inside Schwarz Group with Mirko Saul

Sign up for our newsletter now!

THE #1 PODCAST FOR COMMERCE LEADERS

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