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Markets

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China’s Luxury Market: Understanding the Real Story Behind the “Slowdown”

Paula Macaggi, fresh from her recent exploration of Shanghai, joins retail expert Jacques Roizen to dissect the intricacies of China’s luxury market. Roizen, a Shanghai-based industry veteran who’s led prominent brands like Pandora and Eaton China, offers a unique perspective on China’s digital ecosystem and consumer behaviors, specifically focusing on the unique market conditions that shape the luxury industry there. Their discussion challenges the common narrative of a “luxury slowdown” in China, offering listeners a more nuanced view of the Chinese market’s complex dynamics.

Contrary to popular belief, luxury demand in China remains strong, but evolving economic conditions and consumer behaviors have created unexpected hurdles. One key factor, Roizen explains, is the distinct appetite for “newness” among Chinese consumers, who have experienced a whirlwind brand evolution over a single generation. In a market where staying relevant is paramount, brands are expected to wow customers continually. This relentless drive for innovation and freshness makes China a demanding, yet vital, market for luxury brands and sets it apart from Western markets where brand loyalty is less volatile.

The episode also dives into China’s unique digital landscape, where platforms like Tmall and JD serve as gateways to luxury shopping. Unlike Western markets where brand discovery often starts with Google searches, in China, the journey begins on these e-commerce sites, creating a challenging environment for brands to navigate. Brands entering Tmall face both rapid growth and the inevitability of market share fluctuation as new competitors enter. Macaggi and Roizen reveal that, although luxury sales in China surged during COVID due to closed borders, the re-opening has led to more Chinese consumers shopping overseas, reducing domestic sales while keeping demand strong.

As Macaggi and Roizen discuss, the real challenge for luxury brands in China is not simply sustaining high sales but protecting brand equity in a market that demands continuous innovation. While middle-class consumers may be cutting back due to economic pressure, high-net-worth individuals still drive a significant share of luxury consumption. With the recent rise in cross-border shopping and the gray market, luxury brands must carefully strategize to maintain relevance. This insightful episode offers a comprehensive look at the Chinese luxury market’s real drivers and challenges, providing valuable takeaways for anyone looking to understand the future of luxury in China.

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Trends

Retail 2025 and NRF 2026: Insights from Jill Dvorak

Jill Dvorak spends her time at the intersection of retailers, policymakers, and global markets, which gives her a unique and honest perspective on what is really happening inside the industry.

Jill Dvorak spends her time at the intersection of retailers, policymakers, and global markets, which gives her a unique and honest perspective on what is really happening inside the industry.

Trends

Jill Dvorak spends her time at the intersection of retailers, policymakers, and global markets, which gives her a unique and honest perspective on what is really happening inside the industry.

Retail 2025 and NRF 2026: Insights from Jill Dvorak

Jill Dvorak spends her time at the intersection of retailers, policymakers, and global markets, which gives her a unique and honest perspective on what is really happening inside the industry.

Interview

The Norrøna Way: A Century of Design, Nature and Loyal Communities

Norrøna’s commitment to nature goes beyond gear. The brand has increasingly invested in community building through adventure travel, hospitality and events.

Norrøna’s commitment to nature goes beyond gear. The brand has increasingly invested in community building through adventure travel, hospitality and events.

Interview

Norrøna’s commitment to nature goes beyond gear. The brand has increasingly invested in community building through adventure travel, hospitality and events.

The Norrøna Way: A Century of Design, Nature and Loyal Communities

Norrøna’s commitment to nature goes beyond gear. The brand has increasingly invested in community building through adventure travel, hospitality and events.

Trends

From Wearables to AI: Matt Maher Decodes the Next Wave of Shopping

Known for his forward-thinking approach to emerging tech, Matt Maher is constantly exploring how innovation, retail, and consumer behavior intersect.

Known for his forward-thinking approach to emerging tech, Matt Maher is constantly exploring how innovation, retail, and consumer behavior intersect.

Trends

Known for his forward-thinking approach to emerging tech, Matt Maher is constantly exploring how innovation, retail, and consumer behavior intersect.

From Wearables to AI: Matt Maher Decodes the Next Wave of Shopping

Known for his forward-thinking approach to emerging tech, Matt Maher is constantly exploring how innovation, retail, and consumer behavior intersect.

Retail Intelligence in Action

The Future CMO: Where Data, Design, and Intelligence Converge

As retail organizations become more data-driven, questions of structure, governance, and integration take center stage. The winners will be those who can connect data architecture with creative execution.

As retail organizations become more data-driven, questions of structure, governance, and integration take center stage. The winners will be those who can connect data architecture with creative execution.

Retail Intelligence in Action

As retail organizations become more data-driven, questions of structure, governance, and integration take center stage. The winners will be those who can connect data architecture with creative execution.

The Future CMO: Where Data, Design, and Intelligence Converge

As retail organizations become more data-driven, questions of structure, governance, and integration take center stage. The winners will be those who can connect data architecture with creative execution.

Trends

“Flat Is the New Up”: Richard Kestenbaum on Retail’s Uncertain Holiday Season

Richard Kestenbaum explains how rising prices and tariff uncertainty are forcing companies to pull back on inventory commitments, limiting discounts and changing the rhythm of holiday promotions.

Richard Kestenbaum explains how rising prices and tariff uncertainty are forcing companies to pull back on inventory commitments, limiting discounts and changing the rhythm of holiday promotions.

Trends

Richard Kestenbaum explains how rising prices and tariff uncertainty are forcing companies to pull back on inventory commitments, limiting discounts and changing the rhythm of holiday promotions.

“Flat Is the New Up”: Richard Kestenbaum on Retail’s Uncertain Holiday Season

Richard Kestenbaum explains how rising prices and tariff uncertainty are forcing companies to pull back on inventory commitments, limiting discounts and changing the rhythm of holiday promotions.

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